We have many people who come into the computer center wanting to open a file that was created by Microsoft Word 2007. The new version of Microsoft Word came with a change in extension format. Before the 2007 Word the extension ended in .doc. With Microsoft Word 2007 it now ends in .docx. This creates a problem because we still use Microsoft Word 2002 which uses the old extension. So Microsoft Word 2002 can’t open a Word 2007 file. However, there are some things which can be done to correct this or override this problem.
First, if you have any version of Microsoft Office besides 2007, there is a compatibility pack that can be downloaded to your computer which will allow you to open a .docx file in a older version of Word. The website for that compatibility pack is Microsoft Office Compatibility Pack for Word, Excel, and PowerPoint 2007 File Formats.
There is also a website called Zamzar which can convert files to different formats. It is a fairly easy tool to use. Basically you find the file you wish to convert and choose the format in which you want it in and then enter your email address. As soon as the conversion is complete, an email will be sent to you. Sometimes this only takes a few minutes but at other times it can take hours.
There are other programs available on the Internet that can be used to convert files. Just do a Google search for “file conversion” or something similiar and you should be able to find other resources which might prove to be helpful.